Shipping Policy

Where can Chicwelly deliver the package to?

Chicwelly can ship to most countries in the world, covering North and South America, Europe, Asia, Africa, Oceania, and more, over 200 countries & regions.

Countries not shipped to include: Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories of N.Africa, Yemen, YUGOSLAVIA, Zaire.

How does Chicwelly ship your order?

After placing an order, you will receive a product information confirmation e-mail; After the payment, you will receive a successful payment confirmation e-mail; After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en

What shipping methods are offered? And how long does it take to ship?

About delivery time:
Delivery services subject to government restrictions and flight cancellations. This means that the estimated time to receive the package should be 10-25 business days on average. Hope you can understand.

Order Receipt time = processing time + delivery time
Order processing time: 3-8 working days (quality control/picking and sorting/packing...)
Shipping time:
Standard Shipping: 10-20 business days
Fast Shipping: 7-12 business days

How much is the shipping cost? 

Order over $75---Free shipping
Order $0-$74.99---Shipping fee $7.99
(It is applicable only to orders with total value after discount)

How soon will I receive my package after my order placed?

Delivery Time Area
Standard Shipping

 10-25 business days North America (USA )
10-25 business days Oceanica  (Australia)
10-25 business days Europe (France Germany Belgium Luxembourg Netherlands)
10-25 business days Europe (Sweden Portugal Italy)
10-25 business days Europe (England)
10-25 business days Europe (Finland Iceland Switzerland The Czech Republic Greece Austria)
10-25 business days Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia)
10-25 business days North America (Canada Mexico)
15-30 business days South America (Columbia Chile Peru Argentina Venezuela Ecuador)
10-25 business days Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine)
10-25 business days Europe (Croatia Ukraine Georgia Spain Russia)
15-30 business days Africa (Egypt Libya Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea)

What is customs tax?

Taxes apply for imported goods/services and is regulated by the country law. Chicwelly is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.

Important Notes:

1. Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.

2. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

3. Chicwelly ships all packages from our warehouse and distribution center.