Delivery time: Total Delivery Time = Custom Handcraft Time + Processing Time + Shipping Time.

Custom Handcraft Time: Custom items require 6-8 business days to handcraft. The handcraft time is separate from the shipping time and processing time.

Processing Time: Before shipping your order, normally we need 3-5 business days to prepare your custom products. The processing time is separate from the shipping time. Kindly note a small number of orders may still need between 7-10 business days depending on stock availability.

During this difficult time, the factories and warehouse is being operated under additional guidelines to ensure the safety of both the workers and the products.
So the processing time will be longer than before. we need extra 1-3 business days to prepare your orders, do strict quality-control tests, thorough disinfection, and carefully packed.

Shipping time: Generally, for Standard Shipping, it will take 15-30 business days for your orders to reach you, some distance area might take even longer.

Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.

Delivery time may vary, especially during the peak periods. Please be more patient.  

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Important Notes:

1. Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.

2. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

3. chicwelly ships all packages from our warehouse and distribution center.